SMA offers a range of mediation, facilitation, and training services. We specialize in:

• Mediation
• Negotiation
• Bullying Prevention
• Restorative Practices
• Conflict Management
• Communication
• Difficult Conversations
• Classroom Management
• Student Leadership/Mentoring/Tutoring
• Dispute Systems Design
• Appreciation of Diversity
• Team-building

Many thousands of educators, students, and parents have participated in SMA programs since 1984.

The audience for SMA programs and services include students (grades 4 though college), teachers, administrators, staff and parents. In some training programs, students and adults are trained together.

SMA pays special attention to the issue of institutional change and strives to create interventions that have a lasting impact. SMA also places primary importance upon providing culturally relevant services. SMA has worked across the United States as well as England, Slovenia, Spain and Russia.