Much of mediation's power stems from this fact: Mediators make parties feel like we understand what they are going through. Think about it: By the time people sit down with mediators, they are typically "full" of strong and often difficult feelings. They are hurt, furious, jealous, humiliated, hopeless, afraid. One of the most important messages a mediator gives to parties, therefore, is simply: I feel for you.…
read this issue >>