Most peer mediation programs train mediators to follow a specific structure or set of steps each time they mediate. Student mediators depend upon these mediation "models." In fact, mediators usually have the steps on paper in front of them while they conduct sessions.… read this issue >>

During a peer mediation training at East Boston High School last week, a number of students bristled at our standard recommendation that mediators create and enforce ground rules. Lest you assume we have a book full of rules, you should know that we suggest that mediators ask parties to agree to follow only two rules as a requirement to participate in the process: no putdowns and no physical violence. (Many peer mediation models have more ground rules.)… read this issue >>

One of the major differences in peer mediation models is whether they employ "private sessions." This month I thought I would explain School Mediation Associates' approach to this issue, and a bit of related history. For those of you unfamiliar with the term, private sessions refer to the separate meetings that mediators can hold with parties. Each party is called in individually to speak with the mediators while other parties wait their turn in an anteroom.… read this issue >>

Much of mediation's power stems from this fact: Mediators make parties feel like we understand what they are going through. Think about it: By the time people sit down with mediators, they are typically "full" of strong and often difficult feelings. They are hurt, furious, jealous, humiliated, hopeless, afraid. One of the most important messages a mediator gives to parties, therefore, is simply: I feel for you.… read this issue >>